We want you to be aware of local fraud and scams that are being reported. Most importantly, anytime something doesn’t seem quite right, call and talk to us about it. Fraudsters are very good at creating a situation that looks and sounds real. Any situation or transaction that involves large dollar amounts, and anytime you are contacted regarding your account or card information, please call us first. We’re here for you to help keep your account and your information safe.
OFFER TO LOWER YOUR CREDIT CARD RATE:
A call is made asking you if you would like to lower your credit card rate. The caller indicates they are from “CARD SERVICES” and they ask you for your credit card number promising to lower your rate. FACT – Any legitimate card processor or financial institution will not ask you for this type of information. We advise you to hang up immediately and do not provide information. Call your financial institution to report the call.
Possible PHISHING Scam Involving Your Debit or Credit Card:
A call containing a recorded message is being received stating…”Your Card Has Been Locked.” We believe that this is an attempt to gain your personal or card information. For example, you may be asked to enter your card number, your security number, or other information. FACT – Any legitimate financial institution or card processor would not ask you for this type of information. We advise that you hang up immediately and not provide any information. Call your financial institution to report the call.
A phone call is made claiming to be from the IRS. The caller is very persistent that an error was discovered and that you owe thousands in back taxes and penalties. The caller is very persuasive and instructs you to withdraw cash from your account and then tells you to call back for instructions to either wire funds or purchase a “voucher”. FACT – The IRS would not instruct you to withdrawal money this way. We advise that you hang up immediately and not provide any information. Call your local IRS office to report the call or visit their website for more information.
NCUA Consumer Report: Frauds, Scams and Cyberthreats – Part 1 (Click below to view video) or visit https://www.mycreditunion.gov/fraud/Pages/default.aspx
Find more SCAM ALERTS on the Federal Trade Commission (FTC) website.
At CVF Credit Union we are working diligently to safeguard your account. Please call us anytime you are suspicious of any call or any situation regarding your account or your account card. We also advise that you enroll with e-Alerts and that you check your account balance and transaction activity often by using online banking and audio teller. Learn more about these services on our website or ask us for information.