How it works:
- Please call the Disputes Resolution Team at (833) 995-2888.
- The Dispute Resolution Team will gather information and start the dispute.
- If additional information is requested, a letter will be sent to you; however, you may call the Dispute Resolution Team with any follow-up questions at any time.
Hours for disputes are:
Monday – Friday 8:00 a.m. to 8:45 p.m.
Saturday 9:00 a.m. to 2:45 p.m.
To submit documentation for open cases, fax to (800) 253-1220.
You can submit in writing to:
Dispute Resolutions Center
P.O. Box 30495
Tampa, FL 33630-3495